Here's some commonly asked questions to help you in your journey with LC Designs. For any questions not listed, please contact us.
Q: How long is your turn around time?
A: Our standard turn around time is two weeks. This is standard, and some items might take longer, for a variety of reasons (holidays, restocking delays, mechanical issues with our machine, etc.). We do our very best to get you your wonderful items as quickly as possible. Feel free to contact us if you would like an update on your order.
Q: How do I place an order?
A: There are 2 ways to place an order: 1) Order directly through the website by adding your desired items to your cart. 2) Contact us directly to discuss and place your order. You will receive an invoice and payment will be required prior to your order being fulfilled and shipped.
Q: How do I know which size to order?
A: Please visit our sizing chart page if you are concerned about fit.
Q: What if I change my mind once I place an order?
A: Custom orders are as they sound - custom - and therefore generally cannot be resold if created. If you have any issues after you place your order, please contact us immediately.
Q: What is LC Designs return policy?
A; Generally, returns are NOT ACCEPTED on custom items. Blanks and resale items may be returned on a case by case basis.
Q: Do I need to pay sales tax?
A: Sales tax will be collected for items shipped to Alabama. All others will not include sales tax. Please consult a tax professional for how you should be reporting and paying sales tax for your state.
Q: What shipping methods are available?
A: We ship to domestic addresses using USPS First Class Mail, unless otherwise required due to weight. Delivery confirmation is included. We do not ship internationally at this time.